The CX Report gathers trends related to how business now happens in the computational era. It will be inaugurated at SXSW in 2020.
I’ve learned a lot about how the press can turn a short telephone conversation into something
When I read the clickbait-y headline I almost fell out of my chair 😱. But I immediately recognized and understood that Fast Company is a business — and their job is to generate interest in a topic to improve their business position.
Context: Most interviews that get written about you don’t have sign off from the interviewee (me) so you never what or how an article is going to come out. In the early
When I began studying design 30 years ago, I started as a technologist. It’s a very complex world—computer code, chip design—and I realized how important it was to make things simple, because it concerned everything in your daily life. If those things you bump into in your house or carry around with you were complex, they were going to make your life terrible. I wrote simple computer programs that would produce complex outcomes. I simplified complex technological experiences. Many designers love to live in a KonMari-style house where everything is super-duper organized; their clothes are folded standing up, and there’s joy or whatever. But I tend to like complexity and diversity around me. Creative people are inherently spatial learners. They understand through objects in their environments. It’s what feeds their spatial memory, their creativity.
This page has moved over to here because of a problem I was having on getting the podcast on Spotify. Sorry for the inconvenience. —JM